Because safety for you and our staff comes first, we took measures to welcome you the best way we can:

To protect yourself and others from Coronavirus :

• Respect social distancing
• When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
• Wash your hands very frequently or use hand sanitizer
• Avoid close contact when greeting people.

Also, we adapted our services for you :

• Hand sanitizer will be at disposal in the entrance and at reception desk
• Schedule for stay-over service will be adapted
• Your room may only be accessible by you and your family on request
• Meticulous cleaning measures have been reinforced
• Cleaning routine may only be done in your absence
• A meticulous cleaning routine has been defined for common areas.

Specific sales conditions :

The hotel commits to fully refund the amounts already paid in case of cancellation for a reason related to COVID 19* such as:

• You or a person staying with you at the hotel has been infected with COVID 19 within 10 days prior to arrival.
• You live in an area where lockdown is in effect until at least the day before your stay and this prevents you from visiting our hotel.
• You live in a region or country that imposes a quarantine period after your stay in our region and this prevents you from going to our hotel. The restriction measures must still be effective the day before the customer’s stay.
• Travel restrictions are imposed by the French authorities with an obligation of quarantine for travellers coming from the country where the guest lives (to be applicable quarantine must be mandatory – not applicable in case of voluntary quarantine). Restriction measures must still be effective the day before the customer’s stay.
• Travel restriction measures are imposed by the French authorities with a prohibition to travel beyond a certain perimeter. Restriction measures still be effective the day before the customer’s stay.
• Closing of the hotel in connection with COVID-19 and if the hotel is unable to relocate the customer to another establishment on the same date**.